ITNU gathers other non-personally identifying information through statistic gathering software on its web site. Information such as your IP address, web browser and computer operating system is collected by this software as an integral part of the operation of the Internet. We analyse this information to determine demographic trends and statistics as a means to better serve our web site visitors, improve our own technical structure and performance.

If you respond voluntarily to one of our surveys or other interactive communications, we collect the responses and use the information to improve the quality and range of ITNU’s products and services.

You may stop the delivery of future promotional emails from ITNU by following the specific instructions in the email you receive.

As stated previously, we collect personal information to enable us to identify you for support and service purposes. We will use this information to provide you with technical support, billing and credit control, sales support, product upgrades and information.

We may also use your personal information to:

• maintain a technical and account history of your interactions with us;
• contact you in relation to upgrading your use of our services, special offers (from us, or on behalf of third parties), with newsletters, surveys and individual service reviews/audits. We may give extracts of our customer lists containing personal information to third party contractors to do this on our behalf. We will ensure that those contractors are bound to protect your personal information to the same standard that we are;
• in the case of company information, to verify your identity; and
• monitor and address complaints, other feedback, and to resolve disputes;

We will treat all solicited information we collect from you as strictly confidential. ITNU does not rent or lease its customer lists to third parties. We will not reveal, disclose, sell, distribute, license, share or pass onto any third party – other than those contracted or supply services to ITNU – any personal information that you may have provided us unless we have your express consent to do so except where:

• we are required to do so by law or in the good faith belief that such action is necessary to conform with the laws, applicable code of conduct or legal process served on us in relation to our business or web site;
• to protect and defend the rights or property of ITNU;
• if we consider it necessary to do so in order to enforce or apply the terms of any of our agreements with you;
• if we sell our business or part of it; and
• in extreme circumstances, to protect the personal safety of users of ITNU’s services, its web site, our staff or the public.

By sending unsolicited information or material to ITNU, you grant ITNU an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute those materials or information, and you also agree that ITNU are free to use any ideas, concepts, know-how or techniques that you send us for any purpose.

ITNU may have personal information stored on our servers due to the fact that we host web sites of other organisations. Any information that is submitted to or collected by these organisations will be physically located on an ITNU server. These servers are maintained in a secure and controlled environment. Constant changes to the Internet and technology mean that we cannot guarantee that data transmission will be 100% secure, or safe from attack by unauthorised intruders.

Please note that we cannot and do not assume any responsibility for the privacy or practices of any other web sites that you may be able to access through our site. When a user has clicked on a link to another site, they leave our site and are no longer protected by ITNU privacy conditions.

ITNU will use all reasonable endeavours to protect personal information against loss, unauthorised access, use, modification, disclosure or other misuse.

If you collect personal information which you keep on servers provided by ITNU as part of our service to you (including email), you alone are responsible for compliance with the Privacy Act 1988 (Cth) in respect of that information. We take no responsibility for your dealings with personal information you collect.

ITNU does not knowingly collect, use or market any information to children without seeking parental or guardian’s consent.

ITNU will, at the request of an individual, provide the individual with access to all personal information that ITNU holds and is responsible for. ITNU will, at the request of the individual to whom that information relates, make appropriate corrections, deletions or additions to ensure the information is accurate, relevant, up-to-date and complete.

If you have any concerns regarding our privacy policies, please contact us.